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Review Responder

Every Google review gets a professional reply — in seconds.

From the desk of the house

Thank you for spending your Friday evening with us — and for telling us the pork chop ran long. You're right, and the kitchen has already tightened the fire times. We'd love another chance to feed you properly.

— The House
What it does

The problem it takes off your plate

Review Responder drafts a professional reply to any review in under 30 seconds. Connect Google Business Profile and your Google reviews come into the app. For Yelp, TripAdvisor, Facebook or anywhere else, paste the review or scan a screenshot of it. Then tap draft. The reply comes back operator-direct — acknowledges the specifics, takes responsibility where appropriate, offers a path forward, signs with the owner's name.

Most owners don't reply to reviews because the math is bad: a thoughtful reply takes five or ten minutes to write, and they keep arriving whether or not you have the afternoon free. That's hours of administrative work a working owner doesn't have. Review Responder collapses that to under a minute per reply, so reviews actually get answered. And it isn't only restaurants. The app ships with eight business types built in: Restaurant / Bar, Hotel / Hospitality, Salon / Spa, Auto / Repair Shop, Medical / Dental, Retail / Shopping, Professional Services, and Other. Pick yours and the replies come back in the language your customers actually use.

The app handles every review category: glowing 5-stars (quick warm acknowledgment), routine 4-stars (specific call-out of what they liked), 3-star ambiguity (the trickiest — neither dismissive nor defensive), and 1-star problems (the framework that turns a bad night into a returnable guest if the response is right).

Key features

What's in the app

Drafts in under 30 seconds

Paste the review, tap draft. The reply comes back in operator voice — concrete, accountable, not LLM-templated.

Handles every star rating

Different framing for 5-star celebrations, 3-star ambiguity, and 1-star service-recovery moments. Trained against the four-step framework: acknowledge specifically, take responsibility, offer a path forward, sign with a name.

Editable before posting

Every draft is a starting point, not a final answer. Edit on the spot, then post it to Google from the app, or copy it and post it on any other site.

Try it free for 7 days

Full access for a week — every tone, unlimited drafts, no credit card required. Keep it for $9.99/month after the trial.

In the wild

How operators use it

i.

The Monday-morning review batch

Open the app, work through the weekend's reviews. 8 reviews × 30 seconds = under 5 minutes for the week.

ii.

Service-recovery on a bad weekend

When a Saturday-night problem shows up as three negative reviews on Sunday, the app drafts each reply with the right framework so the operator isn't trying to write a measured response while still mid-service-recovery.

FAQ

Frequently asked questions

Will replies sound AI-generated?+
Operators can spot AI-templated replies fast \u2014 and so can guests. Review Responder's drafts are operator-direct: specific to what the guest said, accountable, no padding. Edit before posting and it sounds entirely yours.
Does it post to Google automatically?+
No. Once Google Business Profile is connected, a reply goes to Google only when you tap Post. Nothing goes public without your final read.
How does it handle a review that names a specific server or dish?+
The draft references the specific person or dish by name and addresses the specifics. That's exactly the framework that distinguishes a useful reply from a form-letter.
What about Yelp or TripAdvisor?+
Paste the review or scan a screenshot of it and the app drafts the reply. Only Google connects directly; for Yelp, TripAdvisor or Facebook you copy the reply and post it on that site.
Is there a free trial?+
Yes — 7 days of full access from your first launch, no credit card required. After the trial it's $9.99/month (or $99.99/year) for unlimited drafts, all seven tones and quick reply.
Go deeper

Related reading

The builder

Built by an operator

Review Responder is published by ALSTIG INC , founded by Ben Mouton , who spent 36 years in restaurants, 14 owning his own. Every app on the ALSTIG stack came from a problem hit during the run — the originals proven in service at Mouton's Bistro & Bar in Cedar Park, TX, which Ben ran for fourteen years before selling in 2026. Free to start. No platform contracts.

Get started

Free to install. No trial clock.