ALSTIG. The apps

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Support

Something not working, a question, or a feature you wish an app had? Email us. A real person — Ben, who builds these apps — reads every message.

Contact

Email support@alstiginc.com and we'll get back to you, usually within one to two business days. There's no ticket system to wrestle with — just write us directly.

To help us fix things faster, it's useful (but not required) to include:

  • Which app you're using, and the version if you know it (Settings → the app's About screen).
  • Your device and iOS version (e.g. iPhone 15, iOS 18).
  • What you did, what you expected, and what happened instead — a screenshot helps a lot.

The apps we support here

This page covers the full ALSTIG family of iOS apps:

  • MyCookbook — recipe scanning, scaling, and organization.
  • ChefScale — precise recipe scaling and batch math.
  • VendorWatch — invoice OCR and price-change tracking.
  • Review Responder — AI-drafted replies to customer reviews.
  • MenuCraft — menu engineering and layout.
  • The Restaurant Consultant — operating analysis and AI guidance for restaurants.

Subscriptions and billing

Subscriptions are billed through your Apple ID by the App Store, not by ALSTIG directly — so we can't see or change your payment details. To manage or cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

If you've paid but the app isn't unlocking your subscription, use the app's Restore Purchases option first. If that doesn't resolve it, email us with your app name and the Apple ID email you purchased with.

Your data and privacy

Most ALSTIG apps keep your data on your device; some features send content to a server or AI service to work. What each app collects is disclosed in its App Store listing under "App Privacy," and the details are in our Privacy Policy. To request a copy of your data or ask us to delete it, email support@alstiginc.com.

Bugs and feature requests

We ship updates constantly, and a lot of what's in these apps started as a note from someone using them. If something's broken or you wish an app did one more thing, tell us — it genuinely shapes what gets built next.

Contact

ALSTIG INC
Cedar Park, Texas 78613, United States
support@alstiginc.com